Returns & Cancellation policy

1. Eligibility:
We accept returns within 7 days of purchase. The item must be in its original condition, unused, and with all tags and packaging intact.

2. Non-Returnable Items:

● Bulk orders

● Personalized items

3. Return Process:

1. Contact us at web@samajivina.com to initiate a return.

2. Provide your order number and reason for the return.

3. Ship the item back to :-

Twilight fashion industries pvt. ltd.

Jorpati, ward no 6, kathmandu ,

Bagmati province, 

Nepal

+9779849760136

4. Refunds:

● There will be NO REFUND, ONLY EXCHANGE after the return is received and inspected.

● Please note that shipping fees are non-refundable.

5. Exchanges:
We offer exchanges for defective or incorrect items. Please contact us within 3 days of receiving your order.

6. Return Shipping Costs:

● Customers are responsible for return shipping costs unless the return is due to our error or a defective item.

Need Help?

Contact us at:-

web@samajivina.com

or

Twilight fashion industries pvt. ltd.

Jorpati ward no 6 , kathamdu ,

Bagmati province 

Nepal

Ph: +9779849760136